We have several processes that we aren't able to identify the exact cause of the problem. I will use Grace's QI tools to begin to break down the process. I know how to involve everyone in the office and have everyone contribute to outlining the present, looking at solutions, evaluating effectiveness and moving toward sustainable improvements that can measure success.
This registration is for the one day in-person component of the hybrid course.
This course focuses on chronic disease, including diabetes and cardiovascular disease prevention and control. It is hybrid course which includes an online component and a one day skills practice workshop designed for patient navigators, care coordinators, clinical and non-clinical practice staff.
The in-person session provides for practice and observation of the behavioral skills.
The online portion includes pre-work required for the in-person workshop and disease modules that can be viewed at any time. You must concurrently register for the online component to access the pre-work. Registration for the online module can be accessed here .
Recommended Prerequisite: Level 1 Patient Navigator Fundamentals Course (or see course instructor)
Additional Recommended Prerequisite: Advanced motivational interviewing (MI) or a total of 12 hours of MI training (or see course instructor)
The learning objectives for this in-person component of the course are:
1. Demonstrate two techniques for motivation development and enhancement.
2. Exhibit appropriate teach-back and demonstration techniques for behavior change.
Contact Patricia Valverde, PhD, MPH, if you are unclear whether you meet the prerequisites for the course at Patricia.Valverde@ucdenver.edu.