We have several processes that we aren't able to identify the exact cause of the problem. I will use Grace's QI tools to begin to break down the process. I know how to involve everyone in the office and have everyone contribute to outlining the present, looking at solutions, evaluating effectiveness and moving toward sustainable improvements that can measure success.
In the Lab Video Series: Plating a Stool Sample
The 'In the Lab' series demonstrates basic laboratory techniques performed at a public health laboratory. In this video, the laboratorian demonstrates how stool specimens are plated during a foodborne outbreak investigation.