We have several processes that we aren't able to identify the exact cause of the problem. I will use Grace's QI tools to begin to break down the process. I know how to involve everyone in the office and have everyone contribute to outlining the present, looking at solutions, evaluating effectiveness and moving toward sustainable improvements that can measure success.
Public Health Finance Symposium 2017: Recordings
The purpose of this interactive symposium was to create a public platform to discuss methods for (a) communicating the value of public health and (b) maintaining and managing public health infrastructures and services through likely policy changes and unexpected financial shifts. Read more about the symposium here.