We have several processes that we aren't able to identify the exact cause of the problem. I will use Grace's QI tools to begin to break down the process. I know how to involve everyone in the office and have everyone contribute to outlining the present, looking at solutions, evaluating effectiveness and moving toward sustainable improvements that can measure success.
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RMPHTC Region VIII Resources
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Training & Resources Curated by Region III – Mid-Atlantic Regional Public Health Training Center
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