The class modules and discussion with other participants made me more aware of how my actions and personal biases can get in the way of creating a inclusive environment. I am also more sensitive to the way others behave (towards me or other people) and can see how their own personal biases may lead the interaction to happen in that manner. Prior to the course, I thought if we have diversity, then it is all good. But now after the course, I realize that having diversity is good, but not good enough if we don't have inclusion in the equation. That is a big eye opener for me.
Motivational Interviewing Academy for Patient Navigators
Spring 2018/ By Phone
Three 20-minute taped sessions with a mock patient between Feb-June 2018
- Three 30-minute follow-up coaching sessions