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Chronic diseases affect our physical bodies, but also have an emotional, social and psychological impact. This 7-week online course helps patient navigators understand their role and how to help patients and their caregivers deal with complex emotional issues related to chronic disease.

This course has been recently revised to be less time-intensive and now features LIVE sessions via Zoom! 

In this course, you will interact with the instructor and other students and explore how to:

  • Help patients and families adjust to chronic disease
  • Increase a patient’s sense of empowerment
  • Assess patient coping strategies
  • Identify mental illness or patients in crisis


Course Format: This is an online course. This course is led by an instructor, not self-paced. ALL course activities take place via the Internet. There will be three live sessions during the course conducted via Zoom web conferencing. It is preferred if you have a web cam, but not required. You will login to a course website to complete activities. Course activities include readings, online tutorials, videos, quizzes and online discussions. Activities are required each week. You will complete all activities independently and use the discussion tool to interact with other students 2-3 times per week.

Live sessions via Zoom: Feb 6, Feb 27, March 20, 2018, noon- 1 pm

More about this online course:

  • Learning online: Online learning is very different from face-to-face learning. Unlike a face-to-face course where you can do a lot of work the day or two before class, online courses are designed to have interaction throughout the week. Interaction takes place with other students through online discussions.
  • Online discussions: An online discussion is a discussion that takes place in your online course with other students. Online discussions are a dialogue, not a writing assignment. They let you share your experiences and learn from other students. For online discussions to work, all students must fully participate. For example, on Monday, Student 1 reads an article and posts their comments. On Tuesday morning, Student 2 posts their comments and responds to Student 1. Tuesday night, Student 3 posts comments and may respond to others. Throughout the week, each student checks the discussion 2 or 3 times to read what others have written and respond to comments about their own post. 
  • Staying on track: It is important to stay on track in an online course. Most students who drop an online course do not realize how much time online courses require. This course requires 4-5 hours a week. Suggestions that may help manage your time are to:
    • Post your first discussion early in the week and check back throughout the week
    • Block out time on your calendar for class
    • Set aside an hour a day or 2 hours three times a week for readings and online discussions
    • Let your supervisor know the time commitment of the course is part of your job training

Certificate of completion: To receive a certificate of completion for this course you must actively participate in all course activities. You will receive instructions for course login 1 week before class begins.

Your commitment if you register: Online courses require 4-6 hours per work per week. The amount of work each week is similar to a college-level online course. Course activities include readings, tutorials, quizzes, and online discussions. Because you will be participating in online discussions with other students in the course, the success of the course depends on the participation of ALL students. By registering for the course, you commit to fully participating in the course and all online discussions. If you are not able to commit this amount of time, please do not register for this course.

For course learning objectives, technical and language requirements, click here

When you register you will choose one of two options:

Current Patient Navigators (IN Colorado): FREE

  • Because of a grant from the State of Colorado, this course is free to patient navigators in Colorado. It is in high demand. If you are not able to commit to the entire 7-week course, please do not register at this time.
  • Cancellation Policy: Registration must be cancelled at least 7 days (1 week) before the course begins. If you cancel with less than 7 days (1 full week) notice you will be charged a $50 cancellation fee. This fee will be assessed when you register for your next patient navigator training. To cancel registration you must send an email to

Patient Navigators OUTSIDE Colorado: $400

  • The cost for this course is $400 for navigators who live or work outside Colorado. Your registration fee MUST be paid by credit card.
  • Cancellation and Refund Policy: To cancel your registration and get a refund of registration fees, you must cancel at least 7 days (1 week) before the first day of class. If you cancel with less than 7 days (1 full week) notice your registration fee will be forfeited. Refunds will be issued to the credit card account from which it was paid within 14 days of your notice of cancellation. To cancel you must send an email to

Please Note:

  • Email Confirmation: After you register you will receive an email confirmation. If you do not receive the email, your registration was not fully processed.
  • Wait list: If the course is full when you register, you will be placed on a wait list and notified if a space in the course opens.
  • Provide valid email address! Please provide a valid email address when you register for the course. The email address you provide will be used to create your online course account in the learning management system. It will also be used for all course communications from the instructor.

For more information about the Patient Navigator Collaborative program, please visit