We have several processes that we aren't able to identify the exact cause of the problem. I will use Grace's QI tools to begin to break down the process. I know how to involve everyone in the office and have everyone contribute to outlining the present, looking at solutions, evaluating effectiveness and moving toward sustainable improvements that can measure success.
Three Steps and a Hop: A Foodborne Illness Outbreak Investigation Case Study (Online)
This version of the case study based on a local foodborne illness outbreak at a polka dance festival offers an online alternative to the paper based format. The interactive, online version is designed to be taken by public health students or new foodborne illness outbreak investigations and can be completed individually. For optimal use, participants should have a basic knowledge of epidemiologic concepts and methods.
Click here to access this training.